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Field Service Management for the Security Industry
Maximize your business potential with our highly adaptable SaaS solution. Achieve scalability and process optimization effortlessly.
123.009
systems installed
48.129
Work orders completed
690
Active users
How can FieldBuddy help your security business?
Prioritizing Data Accuracy in Security
Accurate data storage in an adjustable system
FieldBuddy provides a fully customisable platform that empowers you to tailor the system to your specific requirements, ensuring the utmost precision in your security data management.
It allows you to design your objects and custom fields, enabling the creation of the optimal asset hierarchy for your needs.
Secure data storage
Using the trusted Salesforce platform to secure all your data
FieldBuddy’s solution leverages the unmatched security of the Salesforce platform, a global choice for governments, banks, and law firms. By being built on Salesforce, FieldBuddy ensures the highest level of data security, offering you the peace of mind that your information is protected at the highest standard in the industry. For further assurance, visit trust.salesforce.com.
Managing multiple assets in a single location
Consolidating assets with single work orders
In the security sector, assets are often interlinked, be it servers or third-party connections. When one asset experiences an issue, it’s rarely an isolated event. By consolidating multiple assets on a single work order, you gain comprehensive insights into the entire service history of your interconnected assets.
And there's a lot more we can do!
FieldBuddy can also help your security company to:
Manage assets such as surveillance cameras, smoke alarms, doors etc.
Enjoy smart scheduling options for your electricians on field
Make photos of deliveries with ease using the app
Adjust and personalise checklists in the app
Work with contractors and subcontractors
Fit multiple installations in one work order
Plan a personalised demo – uncover the full spectrum of our solutions with an expert
Frequently asked questions about FieldBuddy
FieldBuddy streamlines the management of service appointments and installations for security systems with customised scheduling and dispatching features. The platform allows you to efficiently allocate resources, assign tasks, and monitor progress, ensuring timely and organized service delivery.
With FieldBuddy’s Inventory Management feature, you have complete insight into a technician’s inventory and the various warehouses. This allows you to know which parts are available and whether the technician has them in stock.
FieldBuddy, built on Salesforce, prioritizes data security and privacy by adhering to stringent industry regulations. The platform integrates security measures, leveraging Salesforce's industry-leading security infrastructure.
FieldBuddy facilitates real-time communication among security field teams through its mobile-friendly interface. Technicians can collaborate, share updates, and access crucial information on the go, using the FieldBuddy Swift App.
Yes, you can. With FieldBuddy customised to your business, you can record your digital work orders however you want.
Want to know more about security industries?
The Salesforce Advantage in Field Service Management: All You Need to Know
Service planning: what is it and what are the benefits?
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