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        Field Service Management for the Security Industry

        Maximize your business potential with our highly adaptable SaaS solution. Achieve scalability and process optimization effortlessly.

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        How can FieldBuddy help your security business?

        The challenge

         Prioritizing Data Accuracy in Security

        Our solution

        Accurate data storage in an adjustable system

        FieldBuddy provides a fully customisable platform that empowers you to tailor the system to your specific requirements, ensuring the utmost precision in your security data management.

        It allows you to design your objects and custom fields, enabling the creation of the optimal asset hierarchy for your needs. 

        challenge 1 visual security
        The challenge

        Secure data storage

        Our solution

        Using the trusted Salesforce platform to secure all your data

        FieldBuddy’s solution leverages the unmatched security of the Salesforce platform, a global choice for governments, banks, and law firms. By being built on Salesforce, FieldBuddy ensures the highest level of data security, offering you the peace of mind that your information is protected at the highest standard in the industry. For further assurance, visit trust.salesforce.com.

        The challenge

        Managing multiple assets in a single location

        Our solution

        Consolidating assets with single work orders

        In the security sector, assets are often interlinked, be it servers or third-party connections. When one asset experiences an issue, it’s rarely an isolated event. By consolidating multiple assets on a single work order, you gain comprehensive insights into the entire service history of your interconnected assets. 

        single work order visual

        And there's a lot more we can do!

        FieldBuddy can also help your security company to:

        Manage assets such as surveillance cameras, smoke alarms, doors etc.

        Enjoy smart scheduling options for your electricians on field

        Make photos of deliveries with ease using the app

        Adjust and personalise checklists in the app

        Work with contractors and subcontractors

        Fit multiple installations in one work order

        Plan a personalised demo – uncover the full spectrum of our solutions with an expert

        Frequently asked questions about FieldBuddy

        FieldBuddy streamlines the management of service appointments and installations for security systems with customised scheduling and dispatching features. The platform allows you to efficiently allocate resources, assign tasks, and monitor progress, ensuring timely and organized service delivery.

        With FieldBuddy’s Inventory Management feature, you have complete insight into a technician’s inventory and the various warehouses. This allows you to know which parts are available and whether the technician has them in stock.

        FieldBuddy, built on Salesforce, prioritizes data security and privacy by adhering to stringent industry regulations. The platform integrates security measures, leveraging Salesforce's industry-leading security infrastructure. 

        FieldBuddy facilitates real-time communication among security field teams through its mobile-friendly interface. Technicians can collaborate, share updates, and access crucial information on the go, using the FieldBuddy Swift App. 

        Yes, you can. With FieldBuddy customised to your business,  you can record your digital work orders however you want.



        Want to know more about security industries?

        Not convinced yet? Let's have a chat to see how we can help you.

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