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Field Service Management for the Medical Industry
Enhance company efficiency and reduce costs with strategic staff management and a comprehensive overview of equipment – all in one place!
222.410
Medical equipments installed
130.128
Work orders completed
405
Active medical users
How can FieldBuddy help your medical/health business?
Ensuring uninterrupted equipment functionality
Asset management in combination with preventive maintenance
FieldBuddy’s preventive maintenance ensures equipment is never overlooked. It auto-generates work orders from service contracts, reducing back-office workload.
Generate insightful reports for identifying incident-prone devices and their potential replacements. It is a priority and we understand that.
Searching for equipment can be time consuming
Sub locations on work orders
FieldBuddy’s platform enables the creation of sub-locations, specifying room or building details. With GPS pinpoints you can significantly reduce search time and utilise the QR-code scanner for easy equipment addition to work orders and logs.
Managing efficiency with staff shortages is a hassle
Use AI based route optimization to reduce time
FieldBuddy’s AI route optimization minimises travel time for technicians. It groups nearby visits, factors in traffic, and accounts for specific needs like certifications. Easily manage and adjust plans for efficient scheduling, reducing time spent on the road.
Maintaining transparency at all stages
With FieldBuddy’s software you can stay compliant with all regulations
FieldBuddy’s software ensures compliance with regulations by providing transparent reporting. Technicians use advanced checklists, and reports can be sent to customers in their preferred format and style, eliminating manual report compilation.
And there's a lot more we can do!
FieldBuddy can also help your medical company to:
Easily view reports and dashboards of your operational processes
Store and view inspection reports and maintenance reports in one place
Customise checklists for technicians, allowing photo attachments
Manage multiple work orders and sub-locations per asset
Maintain extensive asset databases
Provide a customer portal for your clients
Plan a personalised demo – uncover the full spectrum of our solutions with an expert
Digitalisation in the medical industry
Frequently asked questions about Field Service Management
FieldBuddy ensures meticulous tracking of the maintenance history and calibration of medical devices. With its embedded asset management features, you can instantly update and access detailed service records, including calibration data.
FieldBuddy is customised to your business to ensure strict compliance with healthcare regulations and standards.
FieldBuddy supports medical technicians through its Swift App, enabling real-time communication with the back office. This ensures instant updates, collaborative problem-solving, and efficient coordination, enhancing overall field service effectiveness.
Absolutely. FieldBuddy's automated reporting functionalities make generating reports for healthcare compliance and audits a breeze.
Certainly. FieldBuddy offers seamless integration with healthcare information systems (HIS) and electronic health records (EHR), creating a unified ecosystem.
Want to know more about medical industries?
The Salesforce Advantage in Field Service Management: All You Need to Know
Service planning: what is it and what are the benefits?
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