FieldBuddy Pro is the flexible platform for complex service operations.
From advanced scheduling to full process control, configurable within one platform.
FieldBuddy Pro flexible field service platform for managing field service operations.
From advanced scheduling to end-to-end process control, fully configurable within one platform.
Planning with Excel, Outlook or Google Calendar is a thing of the past. On the FieldBuddy Pro planning board you see at a glance where your technicians are, what the status of a work order is and where there is room left.
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From planning board to confirmation at the customer
Real-time overview of your planning
With the live overview you always see where each technician is, whether they are on the move and whether anything changed in an existing work order.
You drag work orders to the available technician at the right moment. That keeps you in control, even with urgent jobs.
Respond quickly to urgent jobs
See live where your technicians are
Set up the planning board the way you work
The smartest route
Route optimization makes sure your technician drives the best route, so as little time and fuel as possible is lost.
That makes for a tight schedule, and your technician is at the customer's door on time.
The shortest route for every technician
Fewer miles and less fuel
More jobs in a day
See what FieldBuddy Pro has to offer
Schedule automatically
Have work orders distributed automatically across a group of technicians, based on skills, availability and routes. Once the appointment is scheduled, a confirmation goes to the customer automatically.
Personalize your planning board
Decide for yourself which information you see on an appointment and set up the Dispatch Panel with your own colours, icons, filters and columns.
Everything on the map
See on the map where your technicians are driving and which job is closest. Handy when an urgent request comes in during the day.
All service planning features at a glance
One planning board for your whole field service
All the information you need for good field service planning sits on one screen. At a glance you see the status of a work order and of the technician.
Drag-and-drop planning board
Drag work orders to the right technician at the right moment.
Map view
See on the map where your technicians are and which job is closest.
Skills and constraints
Only schedule technicians who can do the work, and record what is not allowed.
Working hours and absence
Working hours, holidays and appointments sit in the planning board, so you schedule around them automatically.
Groups and regions
Group technicians by skill, type or working region and schedule per group.
Customer notifications
Send the customer an appointment confirmation automatically or by hand, by SMS or email.
Appointment and invitation module
Let the customer pick a moment themselves from the options your schedule allows.
Route and schedule optimization
Have work orders scheduled automatically based on route, skills and availability.
Subcontractors schedule themselves
Give subcontractors and freelancers access so they schedule their own work.
FieldBuddy Pro in action
See how FieldBuddy Pro works in two minutes
Scheduling a work order within 10 seconds: that saves us a lot of time.
Martijn van Asperen
Project Manager Installation & Service at United Care
Get more work done with FieldBuddy Pro, woven into the way you already work
Service planning: what is it and what does it deliver?
Service planning is scheduling maintenance, repairs and breakdowns at your customers: which technician goes to which job, and when. Where it often goes wrong and
Field service software is the system you use to run everything your technicians do: scheduling, digital work orders, customer contact, reporting and invoicing. Technicians work
What is field service management and what are the benefits?
Field service management is how you run everything your field team does: scheduling, work orders, parts and invoicing in one system. The office sees the
Powered byFieldBuddy ProFieldBuddy Pro flexible field service platform for managing field service operations.
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