Every job in your pocket

A digital work order is the paper work order, but as a form in an app. The technician sees the job, the customer and the service history on their phone, then logs hours, materials, photos and the customer's signature on site. Everything goes straight to the office, so nobody has to retype a thing.

Yes. In a basement, on a roof or out in a field with no coverage, the technician keeps working in the FieldBuddy Go app: open the job, log hours and materials, take photos, capture a signature and submit. Everything syncs as soon as there is a connection again, and when there is stable connection, the data refreshes itself every two minutes. Live stock levels and full asset history do need a connection. Locations without an address work on coordinates alone.

Yes, and that comes down to the app more than the technician. FieldBuddy Go shows the day in one list and one screen per job. Mandatory fields and smart fields guide what gets filled in, and a form such as an LMRA can be made compulsory before work starts. The barcode scanner means nobody types item numbers. There's little to learn beyond the work itself.

The technician can still close the job. When submitting, they pick 'not signed' and give the reason, so the office knows exactly why there's no signature. If the customer is there, they sign on the technician's phone or tablet, next to a summary of the hours, materials and activities that were logged.

The app runs on Android 13 or later, iOS and iPadOS 18 or later, and Windows 11 from 23H2, and comes in Dutch, English and French. You download it from the App Store, Google Play or the Microsoft Store. On first launch you enter your environment's registration number plus a device name. After that you log in with a username and password or through Azure SSO.