FieldBuddy Pro Technician
Your technicians have every work order, the service history, contracts and documents at hand in the FieldBuddy Pro Swift app. Even without an internet connection, and on the phone or tablet they already carry.
Back office and field service get on with their work instead of the side issues. Once a job is finished, work orders are processed and invoiced automatically, and the app tracks material use and working time.
Through the app the technician also sees the history of installations and locations, so all the information travels with them.
All the information they need is in the app
Fewer mistakes thanks to digital checklists
The Swift app is easy to use
No connection on site? The technician simply carries on. FieldBuddy Pro keeps the data available locally and syncs as soon as there is a signal again.
Manuals, photos and floor plans from the back office are ready on the work order, so nothing has to be printed in advance.
Keep working without an internet connection
Documents and photos on the work order
Syncs automatically once there is a signal
Set up the screens in the Swift app so they match your process. Based on work type, installation type or status the technician gets a different work order layout.
The customer signs digitally for the work carried out and then automatically receives a tailored work order PDF by email.
Make your forms dynamic: fields only appear when they apply. That way the technician always has the checklist that fits the job.
The app is the link between the back office and the field. Everything the technician needs on the road is in it, and everything they fill in comes straight back to the back office.
iOS and Android
The app runs on phone and tablet, on both iOS and Android. No extra devices needed.
Offline working
No connection on site? The technician carries on, FieldBuddy Pro keeps the data available locally.
Work orders in the app
View, complete and create work orders on site, with one installation or several.
Forms and checklists
Create your own forms and checklists and link them to specific activities or parts.
Photos, documents and signature
Add photos and documents to the work order and let the customer sign digitally for the work.
Hours, materials and costs
Start and stop buttons record travel and working time automatically. The technician picks materials and costs from fixed lists.
QR and barcode scanner
Scan barcodes and QR codes to link installations or add parts.
Navigation and GPS
Navigate to the location or sublocation, and see where your technicians are so the customer gets a message when one is on the way.
Validation rules
Make sure a work order can only be closed once everything that is mandatory has actually been filled in.
See how FieldBuddy Pro works in two minutes
Wesley Vavier
Support Coordinator at High Security
Back office
Manage all asset information in one place
Back office
Convert work orders automatically into invoices
Back office
Manage incoming issues and tickets
Back office
Organize parts, returns and inventory with ease
Planning
Streamline all your planning processes
Planning
Create work orders in just a few clicks
Planning
Efficient planning with FieldBuddy Pro's AI
Technician
Transform and streamline your checklists
Platform
Automate your processes with flow builders
Platform
Integrate with all your favorite back office systems
Platform
Let your customers schedule appointments online
Platform
Get insight into your service process
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