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Service scheduling is a hugely important part of daily operations for companies that work with a field service. But how is scheduling and managing appointments or service visits arranged at…
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When we think of field service workers, we often think mostly of technical occupations. The service technician who checks heating systems and gas boilers. Or the electrician who makes sure…
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Every mechanic is familiar with the time-honored and traditional paper Work Order. It was once developed to keep track of exactly what work you did and what materials you used…
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Every mechanic is familiar with the time-honoured and traditional paper Work Order. It was once developed to keep track of exactly what work you did and which…
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Your organisation is one big source of data. If you can collect this data (actually information about the various processes in your organisation) in an efficient manner,…
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Customers today are looking for a 10+ experience. They don’t just want good service, they want that little bit extra. A customer portal gives your customers the…
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Monitoring and analysis: for many service companies two important reasons for purchasing a field service management tool. It provides insight into your activities, giving you an overview…
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Every service organisation has several small and large business processes. These processes are often still partly carried out manually. This costs a lot of time and therefore…
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In our view, contract and asset management is an indispensable part of a software solution that supports the entire service process. It is valuable! With contract and…
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In this blog, we take a behind-the-scenes look at the FieldBuddy Swift development process. We recently developed a new tool to automate FieldBuddy Swift testing: FieldBuddy Test Automation. Curious…
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At FieldBuddy, we regularly hear from service organizations that the field service software they use does not meet specific company needs. We find this odd because, let’s face it: software…
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You have been working with the same accounting or ERP system for years. You are satisfied with it and would like to continue using it that way. But it would…
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Other libraries Another essential decision to make is a UI toolkit. Unfortunately there are not many UI toolkit there in the React Native world yet. One of the most complete…
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Features FieldBuddy Swift is full featured offline-first field service app. So it contains an agenda with work orders that are synchronized with the back-end when their data is changed. Our…
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Building mobile apps for both Android and iOS used to be very expensive and require separate teams with a highly specialised expert knowledge of the platform. That’s always expensive for…
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The energy industry has a couple of big challenges to cope with the coming years. The energy transition is started and will continue to pick up its pace: all fossil…
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Stephen is service engineer at an installation company. He picks up his work orders every day at 7 a.m. at the office, loads up his van and hits the road….
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As a service manager it is your job to make sure that the service processes run smoothly. To achieve this you must know: the status of each and every project,…
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More and more service managers make use of field service software to get more value out of their current resources and to spare costs. The following five questions illustrate the…
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