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        FieldBuddy Go
        FieldBuddy Pro
        FieldBuddy Go - Planning & Dispatch

        Drag, drop, dispatch

        The planning board in FieldBuddy Go gives you an up-to-date, interactive overview. Assign work by dragging the order to the technician. Any change is instantly visible to your team. Customers receive an automatic update.

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        Call an expert
        FieldBuddy Go is used daily by hundreds of companies with a field service team.
        Without Planning & Dispatch

        Manual planning eats your day

        • Orders live in Excel sheets, printouts or inboxes
        • Last-minute changes turn into chaos
        • Information is unclear or incorrect
        With FieldBuddy Go
        38% more efficient

        Planning becomes calm, visual and predictable

        • All work orders and technicians in one screen
        • Made a change? Your team sees it instantly
        • Customers receive automatic updates

        How does it work?

        Step 1

        An order comes in

        A new order becomes a work order in FieldBuddy Go, with location, time window and required skills already attached. This is organized in a work order that's ready to be scheduled

        Step 2

        You drop it on the board

        Drag the job to the right technician and timeslot. Filters, colours and validation rules keep your planning consistent, no double bookings, no missing details.

        Step 3

        Real-time changes

        Technicians pick up their schedule in the mobile app. Every status change flows back to the board in real time, so planners and managers always see the latest picture.

        PLANNING BOARD

        One overview of all technicians and work orders

        The FieldBuddy Go planning board replaces whiteboards, Excel files and shared spreadsheets with a single, real-time view. Filter by region, skill or status; customise columns and colours; and switch between day, week and capacity views in one click.

        • Drag-and-drop assignment from job inbox to technician
        • Configurable timeslot, match how your team actually works
        • Filter, sort and group by region, skill or business unit
        • Validation rules prevent double bookings and missing data
        REAL-TIME OVERVIEW

        Everyone is working from the same picture

        Every status update from the field, on the way, on site, or completed, is logged on the board the moment it happens. No more "where is the technician?" calls. And because notifications are built in, your customers always know what to expect.

        • Live status updates from the mobile app, straight to the board
        • Automatic email or SMS updates to the customer
        • Multiple work orders per service request, planned independently
        • Capacity overview shows where you have room, and where you don't
        Our planners are very happy with FieldBuddy Go. Features like the drag-and-drop function streamline their work and make processes much more user-friendly. It’s also faster and looks a lot better.
        DAEL Groep

        Arjan Burgers

        DAEL Groep

        Want to know more about FieldBuddy Go?

        Start planning in minutes, not hours.

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        Try FieldBuddy

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        Want to find out what FieldBuddy can do for you? Fill out the form below to get started.


          Try FieldBuddy

          Sign up here for a free demo

          Want to find out what FieldBuddy can do for you? Fill out the form below to get started.


            Try FieldBuddy

            Sign up here for a free demo

            Want to find out what FieldBuddy can do for you? Fill out the form below to get started.


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