+31(0)20-2611100
Fieldbuddy in 2 minutes











      [utm_source_i][/utm_source_i][utm_campaign_i][/utm_campaign_i][utm_term_i][/utm_term_i] [gclid_i][/gclid_i]

      Contact
      Questions or remarks?

      We're happy to help. Contact us via the contact form below and we will get back to you as soon as possible.



        Plan demo call an expert
        Plan Demo
        FieldBuddy Go
        FieldBuddy Pro
        FieldBuddy Go - SERVICE REQUESTS & CUSTOMER PORTAL

        Fewer phone calls, faster intake

        Customers submit service requests via the portal and you pick them up in FieldBuddy Go. No more loose emails or phone calls from customers asking for a status update.

        Plan a demo
        Call an expert
        FieldBuddy Go is used daily by hundreds of companies with a field service team.
        Without customer portal & ticketing

        Service requests come from everywhere and get lost

        • Requests come in from all kinds of channels
        • Customers call to ask "what is the status?"
        • Requests get retyped into work orders by hand, with all the typos
        With FieldBuddy Go
        38% more efficient

        Fewer phone calls, more time, everything in one place

        • Service requests via the portal
        • Customers can see status, history and invoices 24/7
        • Tickets convert to work orders automatically, ready to plan

        How does it work?

        Step 1

        An order comes in

        The customer creates an order via the customer portal. The right customer, location and linked object are filled in automatically.

        Step 2

        A work order is created

        The order becomes a work order with all relevant fields already filled in. Now it's time to drag the work order to the planning board.

        Step 3

        The customer tracks it in real time

        Status updates, planned time slots and status changes are all registered. The customer always has the latest information

        SERVICE REQUESTS

        Every service request becomes a work order

        A customer submits a service request. FieldBuddy Go creates a structured work order automatically, with the right customer, location, and object already linked. No manual steps. You just plan it.

        • One intake channel for all service requests
        • Automatically linked to the right customer, location, and object
        • Work order ready to plan straight away
        • No manual re-typing
        CUSTOMER PORTAL

        Everything your customers need, right in the portal

        Customers want to know when their technician is coming and whether the job is done. With the customer portal, they find that themselves. Open jobs, completed work, installed base, and reports, all in one place, available 24/7.

        • Live status on all open and completed jobs
        • Full installed base and service history visible
        • Invoices and reports always available
        • Portal in your own branding
        "With the portal we can really show our added value to customers... Anyone can report a fault on the spot. All notifications are sent directly... and the right technician is scheduled in no time."

        Hans Meijer

        Velmon

        Want to know more about FieldBuddy Go?

        From service request to scheduled work order without typing once.

        Book a demo

        Try FieldBuddy

        Sign up here for a free demo

        Want to find out what FieldBuddy can do for you? Fill out the form below to get started.


          Try FieldBuddy

          Sign up here for a free demo

          Want to find out what FieldBuddy can do for you? Fill out the form below to get started.


            Try FieldBuddy

            Sign up here for a free demo

            Want to find out what FieldBuddy can do for you? Fill out the form below to get started.


              Download a PDF with all available features

              Discover how FieldBuddy's solutions can empower you to achieve remarkable results.

              Please enter your email address below to receive all feature PDF.



                Get your success story PDF!

                Discover how our solutions have empowered clients to achieve remarkable results.

                Please enter your email address below to receive our exclusive success story PDF.