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Digital Work Orders vs Excel Spreadsheets
“How proficient are you in Microsoft Excel?” This is a question that interviewers are doing away with while hiring in the sector of Field Service Management. While Excel spreadsheets have
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Field Service Management for the Mobility Industry
Whether you manage charging stations, electric bikes, or electric buses, FieldBuddy stands out as the most scalable and cutting-edge SaaS solution to enhance your field service operations.
323.009
Repairs handled
88.129
Work orders completed
680
Active users
How can FieldBuddy help your mobility business?
The challenge
Maintaining a steady company growth
Our solution
One platform that changes and grows with you
FieldBuddy offers unlimited configurability by always adapting to your evolving processes.
Leveraging the power of Salesforce, it allows for hassle-free adjustments as your needs change. Whether you choose to integrate with Salesforce Sales Cloud or any other CRM solution, FieldBuddy remains self-sufficient, catering to your requirements even if you’re not a Salesforce customer.
The challenge
The escalating costs of managing a back office
Our solution
A suite of automation tools to reduce costs
Automation is the core of FieldBuddy! Use the Customer Portal to allow your customers to plan their appointments, the Automated Email Module to respond to them and the Smart Planning System to automatically plan and schedule services. With the Flow Builders, the options of automation are virtually endless.
The challenge
Excellence in service is crucial
Our solution
Stay ahead in the game with smooth and efficient operational processes
Enhance service excellence by efficiently planning field service employees and equipping them with personalised checklists to deliver prompt service. Keep your service level and costs in check by using our analytics module. Offer your customers a seamless, multi-channel experience through our robust communication tools. Stand out in the competitive arena and establish your business as a cost-efficient, customer-focused industry leader.
And there's a lot more we can do!
FieldBuddy can also help your mobility company to:
Manage assets such as electric bikes, inverters, charging stations etc.
Make sure that your electrician is planned accordingly
Make photos of deliveries with ease using the app
Adjust and personalise checklists in the app
Work with contractors and subcontractors
Keep your customers up to date via SMS, Email and customer portal.
Plan a personalised demo – uncover the full spectrum of our solutions with an expert
Digitalisation in the mobility industry
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Fieldbuddy transformed our inspection process, simplifying 400 inspection points. No more scattered spreadsheets or limited document access. It enables efficient data entry, real-time tablet use, and clear workload insights. We now work more efficiently and effectively.
Read Success StoriesFrequently asked questions about FieldBuddy
FieldBuddy offers a comprehensive solution for tracking vehicle maintenance and inspections. The platform allows you to schedule and monitor routine maintenance tasks, ensuring your fleet is in optimal condition. Detailed inspection logs provide insights into the health of your vehicles.
The platform enables you to track and manage inventory levels, facilitating timely reorders and preventing disruptions to your operations.
FieldBuddy allows you to optimize routes for mobile teams, improving efficiency and reducing travel time. Real-time updates ensure teams are always on the most efficient path.
FieldBuddy is designed to support compliance with mobility industry regulations and reporting requirements.
FieldBuddy seamlessly integrates with GPS and telematics systems, offering enhanced tracking capabilities. This integration provides real-time location data, allowing you to monitor the movement of your mobile teams, optimise routes, and improve overall operational efficiency.
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