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Mission & vision
Making new technology accessible for every company with a mobile workforce
We help businesses with a mobile workforce manage their work effortlessly, deliver great service and stay ahead in a fast-changing world
Our mission
We empower field service organizations to master their operations through technology.
At FieldBuddy, we believe new technology should be easy to use and accessible for every company with a mobile workforce. It should help teams work faster, smarter without adding unnecessary complexity or high costs.
We also recognize that no two service organizations are the same. Every company is at a different stage of growth, digitalization, and internationalization, with its own processes, challenges, and goals. That means there is no single field service solution that fits everyone.
That’s why we believe there is no middle ground in field service software. Claims of “one-size-fits-all” or “best of both worlds” may sound appealing, but in practice they lead to compromise.
Instead, we offer two distinct field service solutions, built by the same team and driven by the same vision. One provides a standardized, out-of-the-box approach based on nearly 30 years of industry experience and best practices. The other offers full flexibility and personalization, with powerful configuration and integration options to continuously optimize service processes.
By offering a clear choice, and the freedom to switch when your needs evolve, we ensure our customers always have the solution that suits them best. This is how we empower field service organizations to master their operations by leveraging technology to work faster and smarter, reduce complexity and costs, and consistently deliver high-quality service (to their customers).
Our vision: How we see the future
Our vision: How we see the future
We believe the future of service is human.
Mobile workers won’t be replaced by robots. Instead, they’ll be supported by smarter back-office processes, more intelligent assets, and technology that removes friction rather than adding it.
In this future, service is more than a task. It’s an experience one customers actually remember. And it all starts by making work easier for the technicians in the field.
At FieldBuddy, we don’t invent technology for the sake of innovation. We make sure it can actually be used to get the job done. Because the mobile workforce keeps industries running, and they deserve tools that are reliable, intuitive, and built for real-world conditions.
Just like the machinery and assets they work with, field service software should simply work. And that’s only possible when it truly supports the way service processes are run, whether that requires a fast, standardized solution or a platform with full flexibility and configuration. Our vision is a future where technology adapts to people, not the other way around.
Meet a few of the people behind FieldBuddy
These are just a few of the talented team members who help make FieldBuddy what it is; smart, reliable and ready to use. As our platform continues to grow, so does our team. We’re always on the lookout for new talent who want to help shape the future of field service.
Marieke
CEO
Camille
COO/CPO
Tom
CTO
Richard
CFO
Jens
Marketing Director
Tim
Sales Director
Dennis
Key accountmanager
No two service organizations are the same and they don’t stay the same.
At FieldBuddy, we design solutions that adapt to different needs, stages, and ambitions. Whether that means a fully configurable platform or a ready-to-use solution, our products are built to support change and growth over time.
Our core values
Adaptable by design
No two service organizations are the same and they don’t stay the same.
At FieldBuddy, we design solutions that adapt to different needs, stages, and ambitions. Whether that means a fully configurable platform or a ready-to-use solution, our products are built to support change and growth over time.
Complete where it matters
A long-term solution means reliability, we take that seriously. That’s why we offer everything you need to run your field service operations smoothly. With enterprise-level functionalities at a fair price, FieldBuddy gives you all the tools to manage, plan and optimize your work, without compromise. Every day, we work hard to add new features and refine existing ones based on your feedback and the latest market trends.
Connected by default
Your systems will change, FieldBuddy is ready to change with them. Our platforms integrates smoothly with the tools you already use and the ones you’ll need in the future. No more silos, just one central place to manage everything. Stay connected, stay in control, and keep your operations running smoothly whatever solution from FieldBuddy you use.
Personal
Technology is powerful, but people make the difference. At FieldBuddy, we believe in strong relationships, with our customers, our team and our partners. We listen, collaborate and tailor solutions to your needs. When you work with us, you’re not just using software, you’re gaining a committed partner who’s invested in your success, starting with your personal product expert.
After more than 30 years of experience in field service, I’ve seen just about everything. That’s why I think clear communication and working closely together, both with our customers and as a team, is very important. At FieldBuddy, we’re all about finding the best solutions and supporting our customers with technology that works seamlessly, whatever product of us you use.
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