Work Order Management
in one central location

FieldBuddy has two types of work orders:
Orders associated with a single plant Orders associated with multiple installations.

The first type is useful for an incident:
an installation is broken and needs to be repaired. A work order with multiple installations is useful, for example, for maintenance where several or hundreds of Installations are checked. Combined with our smart checklists, the technician can work quickly and efficiently.

With advanced checklists, you replace current (Excel) forms. The operations department gets insight into all entered data and automatically creates a file or report for the customer. The field service employee can check off his completed tasks in the FieldBuddy Swift app and add comments and pictures per question from the checklist. The checklists have different answer options, such as text fields, numbers and multiple choice lists. This way you avoid unnecessary communication and always know what needs to be done.

Create overview in work order management through reports and dashboard. Get insight into the status of all your open work, categorized by work order type or mechanic, for example. Or create your own report and build your own Dashboards. Create insight into work order management by easily viewing the entire work order administration. Thus, old information from a work order can be quickly retrieved. With work order management, folders full of work orders and all loose tools give way to just one software package. Lack of overview in your work orders a thing of the past.

Get insight into current and past work orders. See which work orders were completed in the past and what tasks were performed. The technician has insight into the parts that have been replaced, the decisions that were made, checklists that were completed, and the photos that were taken. The technician can also see which work orders are scheduled or currently being performed by colleagues.

Read more about related work orders in the blog.